(policies)

important for all clients

Gratuities

Intake forms

Punctuality

Deposit

MICROBLADING AND ALL PERMANENT COSMETICS ARE CONSIDERED A MULTIPLE-STEP APPOINTMENT PROCESS. HEALED RESULTS WILL VARY WITH EACH INDIVIDUAL CLIENT. NO GUARANTEES WILL BE MADE. ADDITIONAL SESSIONS (AT AN ADDITIONAL CHARGE) MAY BE REQUIRED TO OBTAIN OPTIMAL DESIRED RESULTS. ALTHOUGH I GIVE MY BEST EFFORTS TO PROVIDE YOU WITH QUALITY SERVICE, MANY FACTORS CAN RESULT IN LESS THAN THE DESIRED OUTCOME AS EACH CLIENT WILL HEAL DIFFERENTLY. IN ORDER FOR YOUR NEW BROWS TO HEAL PROPERLY (AND LOOK THEIR VERY BEST) PLEASE FOLLOW ALL PRE & POST CARE INSTRUCTIONS! THESE INSTRUCTIONS ARE DESIGNED TO LIMIT BLEEDING AND SKIN SENSITIVITIES DURING THE SERVICE. EXCESSING BLEEDING DURING THE PROCEDURE CAN DILUTE AND EXPEL THE PIGMENT COLOR AND LEAD TO POOR RESULTS. 

THEY ARE NOT NECESSARY BUT WELCOMED, OF COURSE. :)


PRE-SCREENING QUESTIONNAIRE WILL BE E-MAILED PRIOR TO YOUR APPOINTMENT DATE. PLEASE BE TRUTHFUL, AND DO NOT UNDERPLAY ANY SYMPTOMS. (I AM DOING EVERYTHING I CAN TO PROVIDE A SAFE ENVIRONMENT FOR ALL OF MY CLIENTS, BUT I CANNOT ACHIEVE THIS WITHOUT YOUR HELP.)

(link to forms)

TO ENSURE ALL OF OUR GUESTS HAVE A TIMELY & EXCEPTIONAL EXPERIENCE, PLEASE ARRIVE 10 MINUTES PRIOR TO YOUR SCHEDULED RESERVATION. GUESTS ARRIVING 15 MINUTES AFTER THEIR SCHEDULED TIME WILL BE SUBJECT TO A CANCELLATION FEE & A RESCHEDULED RESERVATION.
NO SHOW/LATE CANCELLATION
WE REQUIRE 48-HOURS NOTIFICATION TO CANCEL A RESERVATION, BY PHONE CALL OR EMAIL. NO-SHOWS, LATE ARRIVALS (AFTER THE GRACE PERIOD OF 15 MINUTES), AND LATE CANCELLATIONS (LESS THAN 48-HOUR NOTICE) WILL RESULT IN AN AUTOMATIC CHARGE TO THE CARD ON FILE FOR A PERCENTAGE OF THE SERVICES BOOKED.


UPON BOOKING YOUR FIRST APPOINTMENT A $50 NON-REFUNDABLE DEPOSIT IS DUE TO SECURE YOUR APPOINTMENT. A REQUEST WILL BE CREATED AND MUST BE PAID IMMEDIATELY TO RESERVE YOUR SPOT. THE DEPOSIT IS TO ENSURE THAT YOU ARE SERIOUS ABOUT THE APPOINTMENT.
PLEASE BE MINDFUL THAT THIS PROCEDURE TAKES ANYWHERE FROM 2-3 HOURS AND THAT TIME IS MARKED OFF AND SCHEDULED JUST FOR YOU. THE $50 DEPOSIT WILL BE DEDUCTED FROM THE TOTAL COST OF YOUR INITIAL PROCEDURE AND THE REMAINING BALANCE WILL BE DUE ON YOUR APPOINTMENT DAY.